Dear all, As we decided on Thursday, we're going to try out having one volunteer a month triage new tickets. That is, read them, decide whether they're valid (not invalid, duplicates, etc.), and assign someone to investigate each one, taking into account skillsets and workloads. We'll try it for the next few months and see if we like it, https://doodle.com/poll/2wq9wtq6f69wfxc3 I will take May, and try to clean up the backlog as much as I can now that the semester is over. I'd appreciate it if you could all take a look at the unassigned tickets we have now and grab any that suit you. That would be most helpful. Thanks, Hugh